Terms and conditons /

Our terms for you to read

TERMS AND CONDITIONS
Welcome to our website (the 'Website') and Anton Cross t/a Hshomes (the ‘Services’). This Website is owned and operated by Anton Cross Hshomes (“Anton Cross HSHOMES” or “us” or “we”), 2 Woodstock Avenue, Sutton, Surrey SM3 9EF. If you want to ask us anything about these terms & conditions or have any comments on or about our Website or our Services, please email us at info@247hshomes.co.uk or write to us at Anton Cross HSHOMES, 2 Woodstock Avenue Sutton,Surrey SM39EF.

These terms & conditions incorporate our privacy policy and set out the basis on which you can visit and use the Website, place orders and use our Services. Please read them carefully as they contain important information. These terms & conditions set out all of the terms of our contractual relationship with you and will prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials or any verbal agreement. By accessing this Website or y using our Services, you agree on your own behalf and on behalf of each entity and person on whose behalf you act to abide by these terms & conditions. Specific Services offered on this Website may also have additional terms of use applicable to them. You agree to comply with any such additional terms of use where these are provided in relation to any Service.

PUBLIC LIABILITY
ANTON CROSS HSHOMES has full public liability up to the value of £2 million pounds

PRIVACY POLICY
ANTON CROSS HSHOMES values its customers and respects their privacy. Any information we collect about you is held with the utmost care and security and in accordance with the Data Protection Act 1998. By providing your address and other contact details to us you hereby consent to us contacting you about our Services. Your visit to our Website and your use of any of the Services or features we provide is subject these terms and conditions of which this privacy policy is part. We do not provide your personal details to other companies or individuals for their marketing purposes. If you wish at any time to opt out of any marketing communications received from us you should contact us at info@247hshomes.co.uk or write to us at ANTON CROSS HSHOMES, 2 Woodstock Avenue, Sutton Surrey SM39EF.

COOKIES
ANTON CROSS HSHOMES’s system uses cookies to record a unique reference on your computer and your use of the Website constitutes consent to the use of such cookies. This means that we can recognise your computer when you access our Website. The use of cookies allows us to remember information you have provided and to process payments. You may experience technical difficulties in using our Website if you have disabled cookies. You can alter your cookie and JavaScript settings in your browser preferences, which are usually found in the Edit menu.

PAYMENT
Payment is due at the time of presentation of invoice. Unless otherwise agreed a deposit of 50% of the estimated cost shall be required before work commences and the balance shall be payable on completion of Services. Estimates are based on access provided and may change in the light of unforeseen circumstances, such as problems hidden in the fabric of a building. An estimate should be considered to be an indication of minimum cost based on time and materials anticipated. Unless a fixed price is agreed in writing all work is provided on a time and materials basis at our then current hourly rates. All prices are exclusive of VAT. Any unpaid invoices shall carry interest at the rate of 2% above Bank of England Base Rate on a monthly basis until payment is received in full. Any costs incurred by us in collecting unpaid debts shall also be your responsibility. If you cancel your instructions prior to any work being commenced then we shall be entitled to make a charge for any materials purchased and a reasonable fee for the actual time and inconvenience caused by the withdrawal of instructions.

INSPECTION
You will inspect any works carried out as far as is possible immediately on completion and if you consider any work to be not in accordance with the contract or in any other way substandard, you will give detailed notice of any complaint within seven days of the provision of the Services. In the absence of any such notice the work shall be consider accepted by you.

ACCESS AND INDEMNITY
You will provide clear access to the site where works are to take place and will make all necessary arrangements with the proper authorities for any traffic controls or other permits or authorisations required from third parties for the work to take place. You will ensure that the site is a safe environment for the works to take place and will indemnify ANTON CROSS HSHOMES against any loss or damage caused by your failure to comply with the terms hereof.

CHILDREN AND PETS
Children and pets should be kept well away from any work areas. Delays and interruptions caused by either may be chargeable.

ABUSIVE BEHAVIOUR
We take any form of abuse or assault against any member of our staff very seriously and such actions will not be tolerated. Any such behaviour may result in suspension of work and/or prosecution.

WARRANTY
Anton Cross HSHOMES warrants that it will provide all Services using skill and care and will use all reasonable endeavours to ensure that it will attend at the time and on the date agreed. Other than the foregoing, ANTON CROSS HSHOMES makes no representations or warranties in connection with this Website, or as to the nature, standard, suitability or otherwise of any Services offered by us, whether express or implied, including but not limited to warranties of satisfactory quality, non-infringement or fitness for a particular purpose, except where such warranties are not legally excludable. We are registered as an NICEIC Approved Contractor, with the additional benefits of an Insurance-Backed Warranty under their Domestic Installer Scheme, where applicable.

EXCLUSIONS OF LIABILITY
ANTON CROSS HSHOMES will not be liable for loss or damages of any kind incurred as a result of the Services or the Website other than where directly caused by our negligence or any events beyond ANTON CROSS HSHOMES’s reasonable control. Furthermore, to the fullest extent permitted by law we will not be liable for any direct, indirect, special, incidental, consequential or other damages of any kind related to your use of the Website or the Services and in no event shall our maximum aggregate liability exceed one hundred pounds sterling.
The Company can only be held liable for the extent of works carried out by The Company. No liability shall be accepted in respect of defects in existing installations or in respect of parts not manufactured by The Company. The Company shall not be held responsible for any loss or damage to property, materials or injuries to individuals caused by the personal actions of the customer or other household members or guests before, during or after such works have been carried out.
All advice provided by The Company is offered as an opinion only and the customer accepts such opinions at their sole discretion and risk. The customer employs the services of The Company at his or her sole risk at all times.
Time shall not be of the essence in the performance of any Services and we accept no liability for any delay to estimated start dates or for unforeseen changes due to illness, weather, non-availability of materials or other matters outside our control.
Any disclaimers and exclusions of liability in these terms & conditions shall not apply to any damages arising from death or personal injury caused by the negligence of ANTON CROSS HSHOMES or fraud. These disclaimers and exclusions shall be governed by English law. If any provisions of these disclaimers and exclusions are deemed to be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
COMPLAINTS & SUBMISSION OF INFORMATION
If you wish to contact us to complain about any matter in regard to the Website or our Services, please email us at info@247hshomes.co.uk or write to us at ANTON CROSS HSHOMES, 2 woodstock avenue, Sutton Surrey SM39EF. We welcome your enquiries or feedback. Any enquiries, feedback, suggestions, ideas or other information you provide to us will be treated as non-confidential and non-proprietary.

INTELLECTUAL PROPERTY
The trade marks, logos and service marks ('intellectual property') displayed on our Website are the registered and unregistered marks of ANTON CROSS HSHOMES and other third parties and are protected by English and international trade mark laws. All content is copyright ©2013 ANTON CROSS HSHOMES. You may not use, reproduce, duplicate, copy, sell, resell, access, modify or otherwise exploit our intellectual property or that of our suppliers other than for your own personal, non-commercial use without our or their prior written consent.
Title in any materials provided by us shall pass to you when receipt of payment in full has been made. Until such time, we shall have the full right and authority to repossess any such materials in which title remains vested in us, and shall have the right to enter your premises in order to repossess same. Notwithstanding the foregoing, risk in all goods passes to you on delivery to you.

NON-WAIVER
No failure to exercise and no delay on the part of ANTON CROSS HSHOMESin exercising any right, remedy, power or privilege of ANTON CROSS HSHOMES under these terms & conditions and no course of dealing between us shall be construed or operate as a waiver, nor shall any single or partial exercise of any right, remedy, power or privilege preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege on the part of ANTON CROSS HSHOMES.

CHANGES TO LEGAL NOTICES
We reserve the right to change these terms & conditions from time to time and we encourage you to review them as often as possible. Any changes are effective immediately upon posting to the Website.

LAW, JURISDICTION AND LANGUAGE
This Website, any content contained herein and any contracts entered into with us are governed by English law. The parties hereby agree to submit to the exclusive jurisdiction of the courts of England and Wales.
These terms & conditions do not affect your statutory legal rights.
ANTON CROSS HSHOMES is a sole trader company


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